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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

11.07.2019
The New York Federal Court has ruled in favor of BTA
Almaty, July 11, 2019. - On July 3, 2019, the New York City Federal Court obliged Mukhtar Ablyazov to pay legal fees in connection with the BTA Bank's lawsuit as part of the case against the former Chairman of the Board of Directors of BTA Bank JSC for laundering stolen funds through the purchase of real estate in the United States. The amount of the fees will be determined by the court in the proceeding of the case.
14.06.2019
BTA Bank informs shareholders of the company and investors on the following change in the list of organizations in which the joint stock company owns ten or more percent of shares
BTA Bank informs shareholders of the company and investors on the following change in the list of organizations in which the joint stock company owns ten or more percent of shares
06.06.2019
Re: recovery of stolen assets from the United States of America – Court judgement in favor of BTA
Almaty, June 06, 2019 – JSC BTA Bank announced that, as a result of its asset recovery process, on May 28, 2019 the District Court of Fairfax, Virginia, USA, based on a jury’s verdict has made decision in favor of JSC BTA Bank and Joint Receivers on the joint claim in the amount of USD 6,598,313 against G.Kusainova, M.Ablyazov's sister.
24.05.2019
BTA Bank informs the shareholders of the company and investors on the following amendment in the list of organizations in which the joint-stock company has ten or more percent of shares
BTA Bank informs the shareholders of the company and investors on the following amendment in the list of organizations in which the joint-stock company has ten or more percent of shares
11.10.2018
JSC BTA Bank rating assignment
The International rating agency S&P Global Ratings assigned Kazakhstan-based JSC BTA Bank (hereinafter – BTA) ‘B/B’ long- and short-term foreign and local currency issuer credit ratings and ‘kzBB’ Kazakhstani national scale rating. The outlook: Stable.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008