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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

28.08.2018
Regarding the decision of the US District Court of New York in favor of BTA
JSC BTA Bank would like to inform that the US District Court of New York has issued a court order on compulsory submission of documents and giving testimony on oath by M.Ablyazov:
24.08.2018
Regarding the order of the High Court of England in favor of BTA
JSC BTA Bank would like to inform that the British court issued an order obliging Ilyas Khrapunov to pay about $500 million in favor of BTA as a result of BTA’s performance within the asset recovery process.
29.06.2018
BTA Bank informs its shareholders and investors about the following amendment in the list of organizations in which the joint-stock company has ten or more percent of shares
On the acquisition of 100% of the shares of VITABLASIS LTD, the company with the registration number HE 355435, registered in accordance with the laws of the Republic of Cyprus, located at 12, Kolonakiou, West Block, Floor 1, Flat 101 Agios Athanasios, 4103 Limassol, Cyprus, into the ownership of BTA Bank JSC.
29.06.2018
BTA Bank informs its shareholders and investors about the following amendment in the list of organizations in which the joint-stock company has ten or more percent of shares
On the acquisition of 100% of the shares of NOVATUS HOLDING PTE. LTD., the company with the registration number 201211486K, registered in accordance with the Company Act, in Republic of Singapore, located at 37 Jalan Pemimpin, #06-12, MAPEX, Singapore (577177), into the ownership of BTA Bank JSC.
16.02.2018
NOTIFICATION on the BTA Bank JSC shareholders’ extraordinary general meeting
BTA Bank Joint Stock Company, located at: 97 Zholdasbekov St., Samal-2 microdistrict, Almaty, 050051, Republic of Kazakhstan, in accordance with the resolution of the Board of Directors (Resolution No. 10 dated February 16, 2018), notifies of the convocation of the BTA Bank JSC shareholders’ extraordinary general meeting.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008